Communication and working with others
Candidates should demonstrate their knowledge and skills in communication through working with others.
Statements could describe the way in which your work involves collaboration, for example through participation in a team or acting as an interface to other groups.
Relevant evidence would include reflection on collaborations with others, reports outlining your activity within a team process, how you have brokered support for a particular initiative (for example from a technical or legal support service) or how you have worked with others to solve problems.
Where your evidence involved collaboration, please acknowledge the contribution of others. You may also chose to discuss how you select appropriate forms of communication.
Candidates should demonstrate their knowledge and skills in communication through working with others.
Statements could describe the way in which your work involves collaboration, for example through participation in a team or acting as an interface to other groups.
Relevant evidence would include reflection on collaborations with others, reports outlining your activity within a team process, how you have brokered support for a particular initiative (for example from a technical or legal support service) or how you have worked with others to solve problems.
Where your evidence involved collaboration, please acknowledge the contribution of others. You may also chose to discuss how you select appropriate forms of communication.
Communication and working with others (my draft)
Description
I use a range of communication methods and tools to communicate with my colleagues within my own team, within the wider university and my peer network. In some instances my role is to provide or share information, at other times I may be participating in group discussions,
As part of the #BYOD4L MOOC in 2016 I wrote a brief blog post examining my use of various communication tools for different purposes. I evaluated which tools I used for professional and private purposes, and which were my preferred tools as opposed to those determined by others. To these I would now add Zoom, Moodle, WhatsApp, Snapchat and Doodle; all of which sit very comfortably in my "preferred" tools.
Description
I use a range of communication methods and tools to communicate with my colleagues within my own team, within the wider university and my peer network. In some instances my role is to provide or share information, at other times I may be participating in group discussions,
As part of the #BYOD4L MOOC in 2016 I wrote a brief blog post examining my use of various communication tools for different purposes. I evaluated which tools I used for professional and private purposes, and which were my preferred tools as opposed to those determined by others. To these I would now add Zoom, Moodle, WhatsApp, Snapchat and Doodle; all of which sit very comfortably in my "preferred" tools.
Venn diagram illustrating my professional and personal use of communication tools.
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Venn diagram illustrating my preferred communication tools.
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Communication with my team
In a team of five, with all my colleagues located 1,500 km away. Without careful planning this can lead to a disconnect between me and my colleagues. We aim to have brief weekly team meetings, which in the past were by video link, however are now more commonly by WebEx or simply phone. One of the constant challenges is the inconsistencies in our IT hardware and software, and widely varying individual skills among my colleagues resulting in frequent technology fails.
We often need to share resources and documents and following ongoing permissions issues with SharePoint, have now established a wiki for recording minutes of meetings, action items and sharing good news and challenges.
Communication with Lecturers
I work with Lecturers across multiple teams and need to adjust my work and communication style to suit their needs and preferences. Link this to webinars.
Professional communication outside my workplace
I regularly communicate with others in my larger peer network using a range of technologies such as Skype, Google Hangouts, Twitter, Zoom. As an example of this, in May 2017 I noticed a number of my UK colleagues on Twitter were discussing a #TWalk which intrigued me. I read various blogs discussing the concept of a TWalk (a walk around campus, discussing various learning and teaching spaces, sharing conversations through Twitter with others doing the same on their campus) and took note of the planning documents shared by various campus organisers. I shared the concept with the Australian TELedvisor group and with their support, planned and promoted the first Australian #TWalk on October 12 2017. I developed instructions and a template program (adapted from those used in the UK TWalk) which I shared through Twitter and the TELedvisor email list. On the day four groups participated in Canberra, Melbourne, Alice Springs and Darwin and shared in conversation together.
Personal Communication outside my workplace
People who don't have and don't want a gmail account but are on Facebook so prefer to use Facebook Messenger. Benefit is they are using a familiar technology, no need to download anything extra, less barriers, on their phone, immediate access. How effective is this? Any issues? Crossover between what is work and what is personal?
e.g. TELEdvisors
Twitterchats
Reflection
Benefits - constraints
Work life balance, blurring of lines, work email on phone can mean immediately available, then expectation to be available.
Jabber - instant and convenient
Twitter
What have I learned from this?
Out of crossover tools, which have been most effective, which were a flash in the pan, which have lasted and why?
What would be different in the next TWalk in terms of collaborating. Need defined roles for people in each walking group. Lead conversation on the ground, tweet, monitor & respond to others tweets. This was a pilot, how might this apply in other areas in house? Would it help teams in their cross-campus communication? Could this work with cohorts of students talking to other students? Could apply to a variety of group work activities.
Evidence
Link to TWalk storify
screenshot of jabber
link to TELedvisor website - Collaborate screenshot
Facebook messenger screenshot
Doodle screenshot
In a team of five, with all my colleagues located 1,500 km away. Without careful planning this can lead to a disconnect between me and my colleagues. We aim to have brief weekly team meetings, which in the past were by video link, however are now more commonly by WebEx or simply phone. One of the constant challenges is the inconsistencies in our IT hardware and software, and widely varying individual skills among my colleagues resulting in frequent technology fails.
We often need to share resources and documents and following ongoing permissions issues with SharePoint, have now established a wiki for recording minutes of meetings, action items and sharing good news and challenges.
Communication with Lecturers
I work with Lecturers across multiple teams and need to adjust my work and communication style to suit their needs and preferences. Link this to webinars.
Professional communication outside my workplace
I regularly communicate with others in my larger peer network using a range of technologies such as Skype, Google Hangouts, Twitter, Zoom. As an example of this, in May 2017 I noticed a number of my UK colleagues on Twitter were discussing a #TWalk which intrigued me. I read various blogs discussing the concept of a TWalk (a walk around campus, discussing various learning and teaching spaces, sharing conversations through Twitter with others doing the same on their campus) and took note of the planning documents shared by various campus organisers. I shared the concept with the Australian TELedvisor group and with their support, planned and promoted the first Australian #TWalk on October 12 2017. I developed instructions and a template program (adapted from those used in the UK TWalk) which I shared through Twitter and the TELedvisor email list. On the day four groups participated in Canberra, Melbourne, Alice Springs and Darwin and shared in conversation together.
Personal Communication outside my workplace
People who don't have and don't want a gmail account but are on Facebook so prefer to use Facebook Messenger. Benefit is they are using a familiar technology, no need to download anything extra, less barriers, on their phone, immediate access. How effective is this? Any issues? Crossover between what is work and what is personal?
e.g. TELEdvisors
Twitterchats
Reflection
Benefits - constraints
Work life balance, blurring of lines, work email on phone can mean immediately available, then expectation to be available.
Jabber - instant and convenient
What have I learned from this?
Out of crossover tools, which have been most effective, which were a flash in the pan, which have lasted and why?
What would be different in the next TWalk in terms of collaborating. Need defined roles for people in each walking group. Lead conversation on the ground, tweet, monitor & respond to others tweets. This was a pilot, how might this apply in other areas in house? Would it help teams in their cross-campus communication? Could this work with cohorts of students talking to other students? Could apply to a variety of group work activities.
Evidence
Link to TWalk storify
screenshot of jabber
link to TELedvisor website - Collaborate screenshot
Facebook messenger screenshot
Doodle screenshot
